Refund Policy, Return and Shipping Policies
REFUND POLICY
If refund is approved by GHANCHI FARHANA SHABBIR , the refund amount will be credited to customer’s account in 10 working days.
RETURN POLICY
We offer 7 days of Return policy from the date of Purchased.
SHIPPING POLICY
All products which are purchase will be in delivered 8-10 days.
How to Provide Additional Information for Your T-shirt Order:
-
Place Your Order: Once you’ve selected your T-shirt and added it to your cart, proceed to the checkout page.
-
Navigate to “Additional Information” Section: On the checkout page, you will see a section titled “Additional Information” or something similar.
-
Provide Details: In this field, you can specify any special requests or customization details you want for your T-shirt. This might include:
-
Specific size or color preferences.
-
Custom text or design requests.
-
Any other notes related to the order.
-
-
Complete Your Checkout: Once you’ve entered all your details, finish the checkout process by entering your payment and shipping information.
For Sizes please refer our Size Chart
CONTACT INFORMATION
Email: info@universaljerseys.com
DAMAGED PRODUCT
We provide an exchange and full refund offer if the delivered product is damaged.
MONEY-BACK GUARANTEE
We offer a 30-day money-back guarantee on refunded items. If you receive a damaged product, you are eligible for an exchange or refund. Contact us at info@universaljerseys.com. If an exchange is approved, you will receive a new item for your return. If a refund is approved, your refund will be processed to your original payment method within 10 business days, but the maximum time for processing would be 30 days.
EXCHANGE POLICY
We have a 3-day exchange policy. You have 3 days after receiving your item to request an exchange.
ELIGIBILITY FOR EXCHANGE
To be eligible for an exchange, your item must be in the same condition you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
STARTING AN EXCHANGE
To initiate an exchange, contact us at info@universaljerseys.com. The exchange must be sent to the address provided via email.
RETURN PROCESS
If your return is accepted, we’ll send you a return shipping label and instructions on how to send your package. Items returned without a prior request will not be accepted.
DAMAGES AND ISSUES
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can resolve the issue.
EXCEPTIONS / NON-RETURNABLE ITEMS
Certain items cannot be returned, including:
- Perishable goods (food, flowers, or plants)
- Custom products (special orders or personalized items)
- Personal care goods (beauty products)
- Hazardous materials, flammable liquids, or gases
We do not accept returns on sale items or gift cards.
EXCHANGES
The fastest way to get the item you want is to return the current item, and once the return is accepted, make a separate purchase for the new item.
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
If the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification. The item must be in the same condition as received—unworn or unused, with tags, and in its original packaging.
REFUNDS
We offer refunds only for damaged products. We also offer exchanges for damaged items, but if you want a refund, notify us, and we will inspect your return. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to post the refund. If more than 15 business days have passed since approval, please contact us at info@universaljerseys.com.
